ThinkCap Advisors
CRM Software for Healthcare Industry: Explained
Healthcare providers continually seek to enhance patient experiences, streamline operations, and boost overall efficiency. Customer...
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ThinkCap Advisors
- Sep 7
- 2 min
Our Experience - Recommending Zoho as a CRM & Business Process Automation Suite
Disclaimer: We are a product agnostic CRM consulting services firm & not a Zoho partner or reseller. The intention of this post is to...
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ThinkCap Advisors Team
- May 1
- 2 min
Streamlining Student Signup, Purchase, and Onboarding with Zoho CRM
About the Project: The implemented solution provided greater visibility across the entire lead-to-sale and engagement journey. Background...
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- Apr 9
- 2 min
Why NGO Due diligence is Critical – Key Reasons
Due diligence is an important step in ensuring that an NGO is legitimate and operates in a responsible manner before committing resources...
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- Apr 9
- 2 min
CRM Consulting VS CRM Implementation – Key Differentiators
Customer Relationship Management (CRM) has become a vital tool for businesses to manage their customer relationships effectively. The...
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- Apr 9
- 2 min
To Fix Your CRM Software, Fix Your CRM Process
A CRM process enables a company to interact with customers, partners, suppliers, and potential customers. From brand awareness to...
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- Apr 9
- 2 min
CSR – Thematic Areas Trends & Spending
A CSR thematic area is the most important constituent of a company’s CSR strategy. It defines the theme and series of activities in which...
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- Apr 9
- 2 min
Open Source CRM – The Other Side of CRM applications
We recently evaluated CRM software applications for a client who wanted to avoid incurring user licence costs and has a team of in-house...
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- Apr 9
- 3 min
Guide To Successful CRM Implementation – 5 Steps
According to various estimates, 50% of CRM implementations fail. Some analysts peg it as high as 70%. It’s ironic, however, that...
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- Apr 9
- 4 min
Applicability of CSR – The Basics
The Companies Act, 2013 requires every eligible company in India to spend 2% of their profits on Corporate Social Responsibility (“CSR”)...
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- Apr 9
- 3 min
Do You Use Your CRM for Lead Nurturing
When we work with clients on CRM consulting projects, often the discussion starts around lead management, lead allocation, sales pipeline...
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- Apr 9
- 2 min
CRM – Driver of Customer Acquisition and Engagement for EdTech Companies
With the Indian education system going the tech way – driven by online learning and mobile apps. Companies must track each learner from...
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ThinkCap Advisors Team
- Apr 9
- 3 min
How to get an Internal Buy-In for a CRM software
Most CRM implementations fail because users who should use the system do not do so. In most organizations, the need for CRM is driven by...
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ThinkCap Advisors Team
- Apr 9
- 2 min
CRM Consulting Firms: How to Choose One
The CRM software market has grown to over 52 billion USD as of 2021. CRMs such as Salesforce, Oracle, Adobe and Microsoft lead the...
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ThinkCap Advisors Team
- Mar 14
- 2 min
Impact of CRM On Fintech Companies
The world is seeing a radical shift in the evolution of Fintech companies. Managing and maintaining customer relationships is challenging...
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ThinkCap Advisors Team
- Mar 14
- 2 min
CRM Trends to keep an eye on in 2022 in the Indian Corporate
The backbone of business has always been customer-centric. For any business to run, there must be consistent service and gradual growth...
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ThinkCap Advisors Team
- Mar 14
- 2 min
Impact of CRM On Fintech Companies
The world is seeing a radical shift in the evolution of Fintech companies. Managing and maintaining customer relationships is challenging...
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