Key metrics that can be used to measure the ROI of a CRM system
Many businesses invest in CRM systems to manage customer data, track leads, automate sales processes and customer service functions....
top of page
ThinkCap Advisors Team
- May 1
- 2 min
Streamlining Student Signup, Purchase, and Onboarding with Zoho CRM
About the Project: The implemented solution provided greater visibility across the entire lead-to-sale and engagement journey. Background...
290
-
- Apr 9
- 2 min
CRM Consulting VS CRM Implementation – Key Differentiators
Customer Relationship Management (CRM) has become a vital tool for businesses to manage their customer relationships effectively. The...
150
-
- Apr 9
- 2 min
To Fix Your CRM Software, Fix Your CRM Process
A CRM process enables a company to interact with customers, partners, suppliers, and potential customers. From brand awareness to...
20
-
- Apr 9
- 2 min
Open Source CRM – The Other Side of CRM applications
We recently evaluated CRM software applications for a client who wanted to avoid incurring user licence costs and has a team of in-house...
30
-
- Apr 9
- 3 min
Guide To Successful CRM Implementation – 5 Steps
According to various estimates, 50% of CRM implementations fail. Some analysts peg it as high as 70%. It’s ironic, however, that...
70
-
- Apr 9
- 3 min
Do You Use Your CRM for Lead Nurturing
When we work with clients on CRM consulting projects, often the discussion starts around lead management, lead allocation, sales pipeline...
20
-
- Apr 9
- 2 min
CRM – Driver of Customer Acquisition and Engagement for EdTech Companies
With the Indian education system going the tech way – driven by online learning and mobile apps. Companies must track each learner from...
00
ThinkCap Advisors Team
- Apr 9
- 2 min
Marketing Strategy Consulting Firm – Why Hire One
Marketing strategy consulting firms assist companies in building and implementing marketing plans and go-to-market strategies. This group...
20
ThinkCap Advisors Team
- Apr 9
- 3 min
How to get an Internal Buy-In for a CRM software
Most CRM implementations fail because users who should use the system do not do so. In most organizations, the need for CRM is driven by...
10
ThinkCap Advisors Team
- Mar 14
- 2 min
CRM Trends to keep an eye on in 2022 in the Indian Corporate
The backbone of business has always been customer-centric. For any business to run, there must be consistent service and gradual growth...
40
ThinkCap Advisors Team
- Mar 14
- 2 min
Impact of CRM On Fintech Companies
The world is seeing a radical shift in the evolution of Fintech companies. Managing and maintaining customer relationships is challenging...
16 views0 comments
Knowledge is gold
FEATURED BLOG
Navigate
bottom of page