Impact of CRM On Fintech Companies
The world is seeing a radical shift in the evolution of Fintech companies. Managing and maintaining customer relationships is challenging...
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FEATURED BLOG
ThinkCap Advisors Team
- May 25
- 3 min
Partnering for Impact: The Role of CSR Consulting Services Firms in NGO Due Diligence
Corporate social responsibility (CSR) consulting services firms are playing an increasingly important role in helping companies navigate...
40
ThinkCap Advisors Team
- May 12
- 2 min
Key metrics that can be used to measure the ROI of a CRM system
Many businesses invest in CRM systems to manage customer data, track leads, automate sales processes and customer service functions....
150
ThinkCap Advisors Team
- May 1
- 2 min
Streamlining Student Signup, Purchase, and Onboarding with Zoho CRM
About the Project: The implemented solution provided greater visibility across the entire lead-to-sale and engagement journey. Background...
290
ThinkCap Advisors Team
- Apr 18
- 2 min
Building an Effective CSR Strategy for Indian Companies: The Four Pillars and the Role of Consulting
The four pillars of building an effective CSR (Corporate Social Responsibility) strategy for Indian companies are: Aligning CSR with...
210
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- Apr 9
- 2 min
Why NGO Due diligence is Critical – Key Reasons
Due diligence is an important step in ensuring that an NGO is legitimate and operates in a responsible manner before committing resources...
180
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- Apr 9
- 2 min
CRM Consulting VS CRM Implementation – Key Differentiators
Customer Relationship Management (CRM) has become a vital tool for businesses to manage their customer relationships effectively. The...
150
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- Apr 9
- 2 min
To Fix Your CRM Software, Fix Your CRM Process
A CRM process enables a company to interact with customers, partners, suppliers, and potential customers. From brand awareness to...
20
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- Apr 9
- 2 min
CSR – Thematic Areas Trends & Spending
A CSR thematic area is the most important constituent of a company’s CSR strategy. It defines the theme and series of activities in which...
20
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- Apr 9
- 2 min
Open Source CRM – The Other Side of CRM applications
We recently evaluated CRM software applications for a client who wanted to avoid incurring user licence costs and has a team of in-house...
30
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- Apr 9
- 3 min
Guide To Successful CRM Implementation – 5 Steps
According to various estimates, 50% of CRM implementations fail. Some analysts peg it as high as 70%. It’s ironic, however, that...
70
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- Apr 9
- 4 min
Applicability of CSR – The Basics
The Companies Act, 2013 requires every eligible company in India to spend 2% of their profits on Corporate Social Responsibility (“CSR”)...
30
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- Apr 9
- 3 min
Do You Use Your CRM for Lead Nurturing
When we work with clients on CRM consulting projects, often the discussion starts around lead management, lead allocation, sales pipeline...
20
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- Apr 9
- 2 min
CRM – Driver of Customer Acquisition and Engagement for EdTech Companies
With the Indian education system going the tech way – driven by online learning and mobile apps. Companies must track each learner from...
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- Apr 9
- 4 min
CSR Activities of Indian Corporates – FY 2021-2022
As a CSR consulting services firm, we work with many Indian corporates closely on defining and executing their CSR strategy. Many...
30
ThinkCap Advisors Team
- Apr 9
- 2 min
How To Write a Good CSR Policy
Clients frequently ask us how to write a CSR policy document, which is one of our CSR advisory services. The simplest way to get started...
30
ThinkCap Advisors Team
- Apr 9
- 2 min
Marketing Strategy Consulting Firm – Why Hire One
Marketing strategy consulting firms assist companies in building and implementing marketing plans and go-to-market strategies. This group...
20
ThinkCap Advisors Team
- Apr 9
- 3 min
How to get an Internal Buy-In for a CRM software
Most CRM implementations fail because users who should use the system do not do so. In most organizations, the need for CRM is driven by...
10
ThinkCap Advisors Team
- Apr 9
- 2 min
Consulting Services Offered by a CSR Consulting Firm
The Indian CSR regulations are becoming more elaborate, which requires Indian corporations to adopt an appropriate approach and method...
10
ThinkCap Advisors Team
- Apr 9
- 2 min
CRM Consulting Firms: How to Choose One
The CRM software market has grown to over 52 billion USD as of 2021. CRMs such as Salesforce, Oracle, Adobe and Microsoft lead the...
10
ThinkCap Advisors Team
- Apr 9
- 3 min
The Impact of CSR on the Indian Sports Ecosystem
In a country like India, where cricket is practiced as a religion and has sentiments deeply embedded into the population’s heart and...
20
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