Services > Technology Solutions > Salesforce Implementation & Staff Augmentation

Salesforce Implementation & Staff Augmentation

ThinkCap Advisors helps organizations design, implement and scale Salesforce solutions that solve real business problems. We pair strategy-led implementation with flexible, certified Salesforce staff augmentation so you get both the right architecture and the right people to run it.

We offer flexible delivery: full lifecycle salesforce implementations,long-term managed services, and staff augmentation to scale your in-house team when you need skilled execution quickly.

Salesforce Expertise & Platform Capabilities

Customer-Facing Sales & Service

Sales Cloud - opportunity & pipeline management, forecasting, CPQ integration
Service Cloud - case management, omni-channel routing, Knowledge, field service
Salesforce CPQ & Billing

Marketing & Commerce

Marketing Cloud (Journeys, Email Studio, CDP integrations)
Commerce Cloud (B2C & B2B storefronts, order orchestration)

Experience & Digital Channels

Experience Cloud (partner portals, communities, self-service portals)
Slack & Digital Collaboration (internal workflows, alerts)

Data Integration & Analytics

MuleSoft / Integration Layer (API-led connectivity, legacy integrations)
Data Cloud (customer 360, identity resolution)
Tableau (dashboards, embedded analytics)

AI Automation & Extensions

Agentforce, Einstein / GenAI accelerators, automation with Flow, and custom Lightning development.

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Salesforce Implementation — Our Approach

Discovery & Value Mapping

Rapid stakeholder workshops to translate business problems into measurable KPIs and a prioritized roadmap (quick wins vs. strategic investments).

Solution Architecture & Roadmap

Reference architecture, integration plan (MuleSoft/Data Cloud), security and compliance blueprint, and a phased implementation timeline.

Build & Validate

Agile sprints with continuous integration: configured metadata, Lightning UX, automations, API integrations, CPQ flows, commerce implementation and analytics.

Adoption & Change Management

Role-based training, playbooks, in-app guidance and rollout support to drive adoption — because a deployed system only delivers when people use it correctly.

Operate & Optimize

Post-go-live, SLAs for bug fixes and enhancements, and a structured roadmap for new features

Salesforce Staff Augmentation

When you don’t want to hire full-time or you need immediate capacity for specific Salesforce workstreams, ThinkCap provides staff augmentation that’s tailored to your governance and delivery model.

Roles We Provide

Salesforce Architect (Solution / Technical)
Certified Salesforce Developers (Platform Dev I/II)
Salesforce Functional Consultants (Sales, Service, Marketing, Commerce)
CPQ Specialists & Billing Consultants
MuleSoft Integration Engineers & API Developers
Data Engineers / Data Cloud & Tableau Specialists
QA / Test Automation Engineers
Release / DevOps Engineers
Change Management & Training Leads

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The Process

Contract & scope or JD confirmation.
Candidate shortlisting (CVs + certification evidence).
Client interviews & selection.
Joint onboarding week (tools, access, coding standards, sandbox).

Our onboarding process mirrors industry best-practices designed to minimize ramp time and align consultant output to your priorities.

Engagement models

Short-term contract — Support packs for 100, 200, 300 hours or 3-6 months engagements
Long-term augment — dedicated remote consultants embedded in your team.
Team-as-a-Service — a managed pod (PM, Dev, QA, BA) for full scale delivery

Engagement Model

Short-term contract — Support packs for 100,200, 300 hours or 3-6 months engagements
Long-term augment — dedicated remoteconsultants embedded in your team.
Team-as-a-Service — a managed pod (PM, Dev, QA, BA) for full scale delivery

Salesforce Staff Augmentation Pricing

We offer transparent engagement options:

Time & Materials for discovery and open-ended work.
Monthly retainers for long-term augmentation or managed pods.

Each engagement includes a Service-Level Agreement (SLA), defined acceptance criteria, and a clear onboarding checklist so your team sees immediate productivity.

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FAQs

The Answers You Need

What Salesforce implementation services does ThinkCap Advisors provide?

ThinkCap Advisors delivers end-to-end Salesforce implementation services across Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, Data Cloud, and AI-driven automation. Services include discovery and value mapping, solution architecture, integrations, configuration and customization, data migration, user training, and post-go-live optimization.

Which Salesforce clouds and platforms does ThinkCap Advisors support?

ThinkCap Advisors works across the full Salesforce ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, CPQ & Billing, MuleSoft, Data Cloud, Tableau, Slack, and Einstein / Agentforce. This enables unified customer journeys, API-led integrations, advanced analytics, and scalable automation across sales, service, marketing, and commerce.

What is Salesforce staff augmentation and when should companies use it?

Salesforce staff augmentation provides on-demand access to certified Salesforce architects, developers, consultants, and specialists without the need for full-time hiring. Organizations typically use staff augmentation for new implementations, backlog acceleration, complex integrations, CPQ or Data Cloud projects, or to scale delivery capacity during peak release cycles.

What roles are available through Salesforce staff augmentation services?

Salesforce staff augmentation roles include Solution and Technical Architects, Platform Developers, Functional Consultants (Sales, Service, Marketing, Commerce), CPQ & Billing specialists, MuleSoft integration engineers, Data Cloud and Tableau experts, QA and DevOps engineers, and Change Management leads.

How does ThinkCap Advisors structure Salesforce engagement and pricing models?

ThinkCap Advisors offers flexible Salesforce engagement models including short-term support packs, long-term dedicated augmentation, and Team-as-a-Service delivery pods. Pricing is available on Time & Materials (T&M) for discovery and evolving requirements, as well as monthly retainers for managed teams.