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Why a Discovery Call is Crucial for the Right CRM Software Selection
Selecting the appropriate CRM software is fundamental to achieving successful digital transformation. However, this process often falters when the crucial initial step—the discovery call—is minimized. A great discovery call acts as the stepping stone for the right CRM selection, implementation, and adoption. It serves as a necessary icebreaker, paving the way for subsequent steps such as a detailed discovery sessions or a product demonstration. The goal of this exchange is to

ThinkCap Advisors
Oct 304 min read


CRM for Lead Management: Prevent Lead Leakage and Enhance Sales Efficiency
In B2B sales especially where sales cycles are complex and long, effective lead management is the backbone of a successful sales...

ThinkCap Advisors
Sep 30, 20246 min read


Why You Should Hire a CRM Consulting Firm: 5 Key Reasons
CRMs have become instrumental for any business aiming to optimize customer interactions, streamline processes, and improve sales...

ThinkCap Advisors
Jul 15, 20243 min read


How a CRM Consulting Services Firm Supports Successful CRM Implementation
Introduction Customer Relationship Management (CRM) systems are crucial for businesses aiming to streamline their interactions with...

ThinkCap Advisors
May 24, 20243 min read


Transforming Payment Solutions Business: Streamlining Customer Onboarding with CRM Consulting Services
About the Project: Over 100 reports and multiple dashboard widgets enable senior management to keep track of customer onboarding and...

ThinkCap Advisors
Apr 15, 20243 min read


Our Experience - Recommending Zoho as a CRM & Business Process Automation Suite
Disclaimer: We are a product agnostic CRM consulting services firm & not a Zoho partner or reseller. The intention of this post is to...

ThinkCap Advisors
Sep 7, 20232 min read


CRM Consulting VS CRM Implementation – Key Differentiators
Customer Relationship Management (CRM) has become a vital tool for businesses to manage their customer relationships effectively. The...
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Apr 9, 20232 min read


Powering Customer Communication with Salesforce Based Messaging App for Real Estate
About the Project: Customer India Based Real Estate Conglomerate Industry Real Estate Opportunity The real estate company uses Salesforce CRM system to house critical customer data but faced significant operational hurdles due to a lack of integrated communication capabilities. To overcome the challenges of disparate communication systems, ThinkCap Advisors assisted to identify and deploy a Salesforce integrated messaging solution. Solutions MCUtility - Salesforce native busi

ThinkCap Advisors
Nov 213 min read

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