In B2B sales especially where sales cycles are complex and long, effective lead management is the backbone of a successful sales...

CRMs have become instrumental for any business aiming to optimize customer interactions, streamline processes, and improve sales...

Integrating AI into CRM systems represents a significant leap forward, providing advanced capabilities that streamline operations and...

About the Project: Over 100 reports and multiple dashboard widgets enable senior management to keep track of customer onboarding and...

Introduction A CRM demo stands as one of the pivotal steps in evaluating CRM software, yet it often proves to be the most time-consuming....

In the ever-evolving landscape of customer relationship management (CRM), businesses are constantly seeking ways to enhance their...

Healthcare providers continually seek to enhance patient experiences, streamline operations, and boost overall efficiency. Customer...

Disclaimer: We are a product agnostic CRM consulting services firm & not a Zoho partner or reseller. The intention of this post is to...

About the Project: The implemented solution provided greater visibility across the entire lead-to-sale and engagement journey. Background...

Customer Relationship Management (CRM) has become a vital tool for businesses to manage their customer relationships effectively. The...

A CRM process enables a company to interact with customers, partners, suppliers, and potential customers. From brand awareness to...

We recently evaluated CRM software applications for a client who wanted to avoid incurring user licence costs and has a team of in-house...

According to various estimates, 50% of CRM implementations fail. Some analysts peg it as high as 70%. It’s ironic, however, that...

When we work with clients on CRM consulting projects, often the discussion starts around lead management, lead allocation, sales pipeline...

With the Indian education system going the tech way – driven by online learning and mobile apps. Companies must track each learner from...

Most CRM implementations fail because users who should use the system do not do so. In most organizations, the need for CRM is driven by...

The CRM software market has grown to over 52 billion USD as of 2021. CRMs such as Salesforce, Oracle, Adobe and Microsoft lead the...

The backbone of business has always been customer-centric. For any business to run, there must be consistent service and gradual growth...