Open Source CRM – The Other Side of CRM applications

We recently evaluated CRM software applications for a client who wanted to avoid incurring user licence costs and has a team of in-house developers that he wanted to utilize for CRM configuration, customization and day-to-day management of the application. With the requirement set, we started evaluating Open Source CRMs as an option. The following piece throws light on open-source CRMs as an alternative to proprietary licensed CRM applications and lists down options that are available in the market

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